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Pharmacist and customer

Pharmacists

 

 
Your local pharmacist (sometimes called chemist) is able to give you expert advice on many conditions and minor injuries. Pharmacists can also give advice on a range of matters such as healthy eating, stopping smoking and emergency contraception. You do not need an appointment to see a pharmacist. Many are now open outside usual business hours.


How do I find my nearest pharmacy?

To find your closest pharmacy, enter your postcode in the 'Find a local service' search on the homepage

Services your pharmacy can offer:

Prescription bags

 
In the UK, all medicines available from a pharmacy are tested and authorised to make sure they are safe when used correctly. Pharmacists  are experts in the safe use of medicines. They will help advise you about any side effects, especially when you are taking a combination of different  medicines.
 
Always remember to tell your pharmacist if you are:

  • allergic to any medicines
  • taking prescribed medicines
  • taking over the counter medicines or any herbal or vitamin supplements      
  • pregnant or breastfeeding
  • buying or collecting treatments for someone else.

NHS prescription charges

Prescription prepayment certificates (PPC) are available in England and they can save you money. As of April 2017:

  • The current prescription charge per item is £8.60 (£17.20 per pair of elastic hosiery). 
  • A three monthly PPC is £29.10 - this saves you money if three or more items in three months
  • A 12 month certificate is £104.00 and saves money if 12 or more items are needed in 12 months

How do I complain about my treatment?

If you wish to make a complaint about the care or service provided by your pharmacist, contact the person responsible for complaints at the pharmacy. You can make your complaint verbally or in writing and you should receive a written response from the pharmacy within 10 working days. 
 

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