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A bright future for Queen Mary’s Hospital

There is a new and innovative approach to providing healthcare at Queen Mary’s Hospital (QMH) in Sidcup – ensuring local people continue to receive the very best NHS services possible.

The hospital specialises in dealing with the day-to-day healthcare needs of local people, with social care and health services working together.

As part of a major refurbishment plan, £30m will be invested over the next three years to bring services and buildings up-to-date, and ensure that people receive good-quality, efficient services in welcoming surroundings.

As part of the improvements, several local organisations are teaming up to provide services focusing on each patient’s needs.

This three-year plan means QMH will be one of the first ‘community-facing’ hospitals of its kind in the country. Its new approach will see more joined-up work with other local health and social care services, meaning fewer people will need to be admitted to hospital.

On 1 October 2013 the QMH site was transferred to Oxleas NHS Foundation Trust – an NHS organisation with a strong track record of well-managed finances, developing high-quality buildings and providing high quality care. Alongside Oxleas, which already provides a range of services at the hospital, there are a number of other local and established NHS trusts providing services on site.

Despite the changes, it’s ‘business as usual’ for those who use the hospital regularly, or who have an appointment. The small number of patients affected by the changes will be contacted.

Nurses and child

NHS Bexley Clinical Commissioning Group (CCG) Chairman, Dr Howard Stoate, said: “These organisational changes mean patients will receive well-organised, efficient, effective care, with shorter waiting times, and will only be admitted to hospital when it is absolutely necessary.

“Those who do have to go into hospital will not stay longer than they need to, and there will be a far better provision of services in people’s homes and elsewhere in the community.

The hospital will continue to provide 24-hour urgent care and a ‘Step Up Step Down’ (SUSD) service, for people who are unable to stay at home, but don’t need to go into hospital.”

Core services at Queens Mary’s Hospital

  • 24-hour unscheduled care, including an urgent care centre and GP out-of-hours service
  • Older people’s services
  • Children’s services, including the children’s development centre and paediatric walk-in unit
  • Specialist services, such as chemotherapy and radiotherapy
  • Community midwifery services, linked to the hospitals where women from Bexley give birth
  • Outpatients services, such as general surgery, gynaecology and paediatrics
  • Day surgery
  • Diagnostics, including scans, ultrasound and x-ray
  • Therapies, including physiotherapy and occupational therapy
  • Inpatient mental health services for local patients
  • Community and inpatient neuro-rehabilitation services

The organisations working together at QMH are:

  • NHS Bexley Clinical Commissioning Group (CCG): represents local GP commissioners
  • London Borough of Bexley: provides a wide range of services including social care
  • Oxleas NHS Foundation Trust: provides community health, mental health and learning disability services
  • Dartford and Gravesham NHS Trust: provides a range of hospital-based services
  • King’s College Hospital NHS Foundation Trust: one of London’s largest and busiest hospital trusts
  • Lewisham and Greenwich NHS Trust: provides hospital and community-based services
  • Guy’s and St Thomas’ NHS Foundation Trust: provides healthcare services to people in three London boroughs and some specialist services further afield

To find out more visit, download an information leaflet from the bottom left-hand menu or watch the video above.