Involving people in governance

 

Our vision and values articulate our commitment to involving people; our Constitution also sets out clearly how we will make arrangements to secure public involvement in the planning, development and consideration of proposals for changes and decisions affecting the operation of commissioning arrangements.  We do this through:

 

  • Working in partnership with patients and the local community to secure the best care for them
  • Creating an assurance committee called Engagement, Patient Experience and Equality assurance Committee (EPEC) which will ensure the CCG meets its statutory duty with regards to its public and patient involvement. The EPEC Terms of Reference can be found here.
  • Encouraging and acting on feedback

 

Patient and public representatives take part in our decision making – including through the appointment of lay members to our Governing Body.

We have three lay representatives on our Governing Body (including our Patient and Public Involvement (PPI) Lay member) to hold us to account for the involvement work we are doing.  The Deputy Chair of Bexley Patient Council also attends Governing Body meetings to take part in discussions as a non-voting member.

Healthwatch Bexley is represented on a number of our prime committees, including the Quality and Safety sub-committee. They also sit on our Primary Care Commissioning Committee, Bexley Patient Council and EPEC.

We also have individual patient representatives on commissioning programmes such as for Diabetes, Musculoskeletal (MSK) services, and Urgent Care, in addition to a service user group feeding into site developments at Queen Mary’s Hospital.  You can read more about this in our engagement reports.

 

Pyramid of engagement

Feedback given by patients at the ground level is fed up to the Governing Body and to our Prime Committees via the pyramid of engagement and decisions are fed back to patients this way too.  The pyramid of engagement ensures that the decision makers of the CCG hear from the patients and service users that are receiving the services we commission. 

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