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Your experience of healthcare

The NHS can sometimes be complicated to understand.  As a patient, relative or carer you may sometimes need to turn to someone for help, advice and support and this is where the Patient Experience Team can help.

We can:

  • Offer confidential help and advice
  • Give guidance on the NHS complaints procedure
  • Give advice on where to direct your NHS complaint
  • Signpost to other organisations such as Independent Advocacy and other patient experience services

NHS Bexley CCG actively encourages people to share their thoughts and feelings on the healthcare they, or a relative, have received. 

Only by listening to the views of local people can we effectively implement the changes and improvements that are needed to bring benefits to future patients. 

 

How to contact the Patient Experience Team

Use any of the details below to get in touch with the Patient Experience Team.

Telephone:                0800 328 9712 or 020 8298 6206

Email:                         Bexccg.contactus@nhs.net

Post:  Civic Offices, Second Floor West, 2 Watling Street, Bexleyheath, DA6 7AT

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